📦 Shipping & Delivery

How long does shipping take?


Shipping times vary by location, but orders typically arrive within 7–14 days. Please note that unforeseen delays may occasionally extend this time frame. If you’d like more information or need assistance, feel free to contact us using the details below.

Do you offer tracking on orders?


Yes, you will receive a tracking number via email as soon as your order has been dispatched.

Why is my order arriving in multiple packages?


To ensure the fastest delivery possible, some items may ship from different warehouses and arrive separately.

Don’t worry — you will receive all items you ordered.

🎁 Orders & Changes

Can I change or cancel my order after placing it?

There is a 14 day cooling period for canceling your order after purchasing our products.

Contact customerservice@revolvix.co for cancellation, processed within ~48 hours.

You also have an additional 14 days to return the product.

Can I change my shipping address?


If your order hasn’t been shipped yet, we can update your address.

Please reach out to us immediately at customerservice@revolvix.co

My tracking number isn’t updating — is that normal?


Yes, this can happen.

Tracking may take 1–3 business days to update depending on the carrier and warehouse.

🔄 Returns & Refunds

What is your return policy?


We offer a 30-day return window starting from the day your order is delivered.

How do I request a return or refund?


To start a return, please email:

📧 returns@revolvix.co

  • Please include your:
  • Order number
  • Name
  • Reason for return
  • Photo(s) if the item arrived damaged or incorrect

Do you offer refunds for damaged or incorrect items?


Absolutely.

If your product arrives damaged or not as described, contact us within 48 hours and we’ll make it right.

🌎 Shipping Locations

Do you ship internationally?

We currently ship to the US, Canada, and the UK.

Future expansion to more countries is planned.

If you are looking to place an order from other country, contact customerservice@revolvix.co for assistance and we will try our best.

🧾 Product Questions

Will the colors look the same as in the photos?


We do our best to display accurate colors, but slight differences may occur due to lighting or screen brightness.

Do you offer gift packaging?


At the moment, we do not offer gift packaging — but this feature is coming soon!

🛡️ Payments & Security

What payment methods do you accept?


We accept major credit/debit cards, PayPal, Apple Pay, and Shop Pay depending on your region.

Is my payment information secure?


Yes. Revolvix uses secure, encrypted checkout to protect your personal and payment information.

📬 Contact Us

Still have questions?


We’re here to help!

We aim to respond within 24–48 hours.